Custom Orders: * All custom and/or made-to-order are final sales and cannot be returned. Due to the exclusivity of our products, we reserve the right to not accept any return of any finished products after being shipped and received by signature confirmation. Any exchange has to be authorized from the store and will be honored exclusively in credit for the same or more value of the ordered product. We invite you to contact us in order to resolve any concern regarding our products with the promise of finding a solution.